Privacy Policy

For prospects, where Paytrix is conducting marketing activities


Paytrix Group Limited, company registration number 13854323 is located on 3rd Floor 86-90 Paul Street, London, United Kingdom, EC2A 4NE. This Privacy Policy is written as of the 28-09-2022 and defines how we collect and process the data contained in this policy for the purposes of marketing and outreach to prospective clients whom we believe will have a legitimate interest in our services.

For the purpose of this policy, Paytrix will be considered as a Data Controller.

What information we will collect:

For Individuals who are associated with prospective clients:

Name

Phone number

Email address

Job title or occupation

Details of their employer


For Corporate clients:

Company name

Number

Address

Contact details


How we get the information and why we have it:

In the majority of cases, data we collect will be provided directly by you, to us. Paytrix may also collect other data from public sources (such as company records) or may purchase other data (such as marketing or social media data) from third parties in order to help facilitate our contact with you.

We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. A full list of where your data may be passed is available upon request.

Paytrix will not intentionally collect any information which is considered sensitive but may discover such information during our conversations with you. Paytrix will take all possible steps to protect this sensitive data, or to delete it.


Our Legal basis for processing your data:

Paytrix will only hold data on individuals whom we believe will have a legitimate interest or need for our products. If we are informed that an individual has no interest, we will remove this data.

Your data will be stored securely, however, if you object to our processing of your data, you can request to unsubscribe from our mails or marketing materials and we will delete it and cease.


Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.

• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances, where this does not conflict with our overriding legal obligations as a Regulated firm.

• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

• Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances, where this does not conflict with our overriding legal obligations as a Regulated firm.

• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at [insert email address, phone number and or postal address] if you wish to make a request.


How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Paytrix Group Limited, 3rd Floor 86-90 Paul Street, London, United Kingdom, EC2A 4NE or via email at Info@Paytrix.io

You can also complain to the ICO, if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

smoothscaling@paytrix.io